Privacy Policy

We take your privacy seriously. This policy explains how Flowerex Petal collects, uses, and protects your personal information when you use our financial education services.

Last Updated:
March 15, 2025

Who We Are

Flowerex Petal operates as an educational platform focused on investing fundamentals. We're based in Langdon, Alberta, and we help Canadians understand the basics of smart investing through practical, accessible education.

Our business operates under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). When you interact with our services, you're dealing with a Canadian company that follows strict privacy standards.

Information We Collect

We collect information in several ways when you use our services. Here's what we gather and why:

Contact Information

Your name, email address, phone number, and mailing address. We need this to communicate with you about our programs and send educational materials.

Educational Background

Information about your current knowledge level, learning goals, and areas of interest in investing. This helps us tailor our educational approach.

Technical Data

IP address, browser type, device information, and how you navigate our website. This helps us improve our platform and ensure security.

Communication Records

Records of your interactions with our team, including emails, phone calls, and messages through our contact forms.

How We Use Your Information

We use your personal information for specific purposes that directly relate to providing you with quality financial education:

  • Delivering educational content and program materials tailored to your learning level
  • Communicating about upcoming courses, workshops, and educational opportunities
  • Providing customer support and responding to your questions
  • Improving our educational programs based on feedback and usage patterns
  • Ensuring the security and proper functioning of our website and services
  • Meeting legal obligations under Canadian financial and privacy regulations

We don't sell your information to third parties, and we don't use it for purposes unrelated to financial education.

Data Sharing and Third Parties

We work with trusted service providers to deliver our educational services. Here's who might have access to your information:

Educational Platform Providers

Services that host our online courses and learning materials. They help us deliver content but can't use your information for their own purposes.

Communication Tools

Email services, phone systems, and messaging platforms we use to stay in touch. These providers operate under strict data protection agreements.

Payment Processors

Secure payment systems that handle course fees and other transactions. They follow industry-standard security protocols.

Legal Requirements

Government agencies or legal authorities when required by Canadian law or court orders. This only happens when legally mandated.

Your Privacy Rights in Canada

Access Your Information

You can request to see what personal information we have about you and how we're using it.

Correct Inaccuracies

If any of your information is wrong or outdated, you can ask us to fix it right away.

Request Deletion

You can ask us to delete your personal information, subject to legal and business requirements.

Limit Processing

You can ask us to stop using your information for certain purposes like marketing communications.

Data Portability

You can request a copy of your information in a format that's easy to transfer to another service.

Withdraw Consent

You can change your mind about how we use your information at any time.

Data Security and Protection

Protecting your information isn't just about following the law—it's about maintaining the trust you place in us when you share personal details.

We use industry-standard security measures including encrypted data transmission, secure servers, and regular security audits. Our team receives ongoing training about privacy protection and data handling best practices.

However, no online system is completely immune to security risks. We monitor for potential threats and have procedures in place to respond quickly if any issues arise. If we ever experience a data breach that affects your information, we'll notify you promptly and explain what happened.

Data Retention and Deletion

We keep your information only as long as we need it to provide our educational services or as required by Canadian law.

For active students, we maintain educational records and communication history to provide ongoing support. If you complete our programs and don't enroll in additional courses, we typically retain basic contact information for up to three years in case you want to return.

Financial records and transaction data are kept for seven years as required by Canadian business regulations. Communication records are generally deleted after two years unless they contain important educational or legal information.

You can always request earlier deletion of your information by contacting us directly.

Important Note About Financial Education

While we provide educational content about investing, we don't offer financial advice or investment recommendations. Any personal information you share with us is used purely for educational purposes and won't be used to make investment decisions on your behalf.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how people use our educational resources.

Essential cookies keep the website functioning properly and remember your preferences during your visit. Analytics cookies help us see which educational topics are most popular and where people might be having trouble with our content.

You can control cookies through your browser settings, though some website features might not work properly if you disable certain cookies. We don't use cookies for advertising or tracking across other websites.

Changes to This Policy

We review and update this privacy policy regularly to make sure it accurately reflects our practices and complies with current privacy laws.

When we make significant changes, we'll notify you by email if you're enrolled in our programs, or through a prominent notice on our website. Minor updates or clarifications might be posted without separate notification.

The date at the top of this policy shows when it was last updated. We encourage you to review it periodically, especially if you're considering enrolling in new educational programs.

Questions About Your Privacy?

If you have concerns about how we handle your personal information or want to exercise any of your privacy rights, we're here to help.

Email us at [email protected]
Call us at +1 (450) 204-2677
Or write to us at:
6440 Centre St #325
Langdon, AB T0J 1X2
Canada

We aim to respond to privacy-related inquiries within 30 days, as required by Canadian privacy law.